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I paid for a Lucas The Spider Pre-Order for 23.99 on Teespring and have not received the product.

I bought it June 13 the email I got from them stated, it is still in order.

Order Number: a43d6574df083146

Your order will be sent to the printer on or before: Tue, Oct 16

Your order will ship by Tue, Oct 23

Estimated Arrival: Fri, Oct 26 - Tue, Oct 30

I clicked the track my order and this showed up

Order Status

Order Number: a43d6574df083146

Updated 2018-06-14 14:50:45 UTC

Order placed Printing Shipped Delivered

We're printing your item now

We're producing your order and making sure you get a beautiful,

high-quality item! We will e-mail you with your tracking number once

printing completes and your order ships.

Updated 2018-06-14 14:50:45 UTC

Order placed Printing Shipped Delivered

(1) OS - Lucas Plushy

Past History

24 May 16:20 The campaign successfully reached its goal!

14 Jun 03:41 Order for Lucas the Spider Plushie - Pre-Order [ENDED] placed

30 Jun 10:47 The campaign has ended and your order is now being printed!

I went back to the website I bought it from and get this.

PRE-ORDER & DELIVERY TIMELINE:

JUNE 23rd - Pre-order ends

JULY - Manufacturing of all orders

AUGUST - All plushies ship to Teespring’s fulfillment center

EARLY OCT. - Your order is dispatched and on it’s way to you!

It's now November 26 and i still haven't got it.

I just wanted to get my money back now .

I have tried their contact center three different time and got nothing from them.

I just tried of this now.

Product or Service Mentioned: Teespring Shipping Service.

Reason of review: Order processing issue.

Monetary Loss: $24.

Preferred solution: Full refund.

Company wrote 0 private or public responses to the review from Nov 26.
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Anonymous
#1606801

I have the same issue and still no update on my order as well.

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